1. Shipping Policy
We currently offer limited shipping only witin Hyderabad and surrounding areas, or you can opt for store pickup from the seller. The methods offered will be dependent on the seller. Our standard delivery time within the city is 1 day for items that are in stock. Please note that delivery timelines may vary depending on the seller and the availability of the product. If an item is not in stock, the delivery may be delayed, and you will be notified accordingly.
2. Returns Policy
If you wish to return a product, you must place a return request within the specified return window. Each return request will be reviewed by the seller, and the seller will determine the eligibility of the return based on the product's condition, reason for return, and adherence to our return policy guidelines. Please note that not all items are eligible for return.
3. Cancellation Policy
Cancellations can be requested directly on our website. Once a cancellation request is raised, it will be processed by our team. The status of your cancellation request can be seen against the relevant order and the same will be communicated to you via email or phone.
4. Refunds Policy
In cases where a refund is eligible, the refund will be processed using the same payment method that was used for the purchase. Typically, refunds will be reflected in your bank account within 5-7 business days after the refund has been approved and processed. Please note that the exact time frame may vary depending on your bank or payment provider.